A common problem today’s IT Managers are being faced with is an effective means of managing their IT Infrastructure. Without any means of administering equipment remotely, or even from your favorite mobile device, IT Managers are forced to endure a lot of wasted time and efficiency interacting with either their internal field support team, or their data center technicians. In times of crisis or downtime, your customers or colleagues are forced to suffer while you communicate the actions necessary to restore service to whomever is on-site. This can result in a waste of time, both personal and company, but more so a waste of the precious uptime you strive so much to maintain.

Atlantic Metro has been a leader on the IT Infrastructure management front for some time with our very detailed and expansive ‘Device Manager’ section in our customer portal. This section has the capabilities to keep track of a majority of the critical details of your IT Infrastructure. This system allows you to track the geographic specifics of devices such as device name, data center address, suite, cage, rack, and rack unit. It can also track more device level details such as CPU, Memory, and Hard Drive Information/Quantity and statistics, bandwidth usage and managed power strip port assignments. In my opinion, the most beneficial side affect of this system is the ability to individually, and immediately, power on/off or reboot any device. While we’re not a big fan of blindly rebooting systems without investigation, sometimes its really the thing that needs to be done — especially while your colleagues are unavailable and you’re stuck at that sporting event with nothing more than your mobile device.

Problem solved. Just another way Atlantic Metro is carving our path in the saturated market and setting us apart from the crowd.

Introducing the Atlantic Metro’s latest innovation: MobileMY™

We’ve recently added a mobile version of this system which will allow Atlantic Metro customers access to a certain subset of the features. From this interface, you can determine the physical location of the devices bound to your Atlantic Metro account, and reboot any device. Future features include real-time bandwidth utilization graphs, real-time server CPU, Memory and Disk utilization statistics and graphs, real-time network monitoring status (PING/TCP/UDP/Custom Scripts). We’re working on it!

Currently tested on Blackberry Curve, Storm, Bold, Pearl and iPhone/iPod Touch. The system was designed to be compliant with all html browsers.

Current customers can access MobileMY™ by going to https://my.atlanticmetro.net/m on any internet enabled mobile device, the user name as password is the same as the one used to login to the main customer portal.

Contact us at support@atlanticmetro.net for more details

Atlantic Metro Communications provides us with top-notch service and support. We are incredibly happy with the service received.

–Dan Stieglitz, CEO, Stainless Code

The Opportunity
Stainless Code, in business since 2004, provides consulting services and develops quality business software that leverages the power of the open source software movement. The company focuses on Java, J2EE and other related technologies. Their emphasis is on Media and Broadcasting, Web 2.0 and Social Networking, and service-oriented Architecture solutions for an array of companies and verticals. Because their business manages and distributes content to large audiences over the internet to customers throughout the world, Stainless Code required a company that could give them the best possible uptime, reliable technical support and provide them access to their data center facilities 24×7.

The Solution
Stainless Code evaluated several companies, including many of the large public hosting providers as well as some smaller specialized hosting providers. Their in-depth evaluation identified Atlantic Metro Communications as the best fit. Stainless Code required data center space, the ability to rent server racks, power and access to quality IP Transit that included a primary and redundant connection. In addition to a hosted data center environment, Stainless Code also required technical support, DNS support and pro-active network monitoring solutions. In response to these non-negotiable service requirements, Atlantic Metro was able to meet and exceed Stainless Code’s expectations.

The Results
In more than two years as an Atlantic Metro customer, Stainless Code has enjoyed 100% uptime. In addition to hosting Stainless Code’s dedicated services, providing quality redundant IP Transit solutions and technical support, Atlantic Metro provides proactive solution consulting to ensure Stainless Code is kept up-to-date on the latest technologies and trends that will allow Stainless Code to operate its business more efficiently. ”Atlantic Metro provides-top-notch service and support,” stated Dan Stieglitz, CEO of Stainless Code. “I am incredibly happy with the service they provide us. They are also a great team of professionals, who value our business.” The relationship with Stainless Code has also resulted in additional business opportunities for both companies.

MediaXstream, a carrier-neutral, high quality transport and managed network services for the production and broadcast industries, has worked with Atlantic Metro Communications on multiple deals that required fast, dedicated, dark fiber solutions connecting their core network, located at 60 Hudson Street in New York to various sports and entertainment venues. It was important for MediaXstream to find a fiber solution provider that was flexible, reliable and easy to work with. With roots in metro fiber connectivity, MediaXstream knew the hurdles associated with deploying a top-notch dark fiber solution to state-of-the-art entertainment arenas requiring low-latency transmission services. Together, Atlantic Metro Communications and MediaXstream provide an efficient delivery platform that enables production companies to quickly transmit, edit and ultimately broadcast high-definition Internet and Television entertainment to the mass-market

“We highly recommend Atlantic Metro Communications as a Data Center facility provider for growing companies who want to receive good, reliable service and network support.”

–Ori Lahav, Co-founder and Chief Technical Officer, outbrain

The Opportunity

Headquartered in New York with Research and Development in Israel, outbrain provides web-based services for ratings and content recommendations for blog posts and news articles. The company’s services can be downloaded, customized and ratings tracked through personalized scores based on outbrain’s five-star rating system. outbrain required a centrally located data center facility provider who could offer security, ample power and bandwidth to support the company’s growing global business in an environment that allowed for 24×7x365 support. “Our largest concerns when looking for a reliable data center provider were 1. ample power and 2. a network to support our web-based service requirements,” stated Ori Lahav, Co-founder and CTO of outbrain.

The Solution

outbrain selected Atlantic Metro Communication’s data center facility space for its power, network capacity and on-demand network support in New York City. Immediately, Atlantic Metro provided professional, knowledgeable on-site support, quickly and efficiently. “Atlantic Metro has provided our company with exceptional support since day one,” continued Mr. Lahav. “The Atlantic Metro team understood the requirements of web-based companies and as a result, provided network solutions based on our company needs. In addition, Atlantic Metro’s on-site support of our equipment is a true value-add for companies like ours that are overseas yet still require on-site, technical care.”

The Results

Outbrain rates Atlantic Metro Communications staff and services as exceptional. “outbrain is a company that goes above and beyond for its clients and we feel that we have found a provider that does the same for outbrain,” stated Mr. Lahay. “The technical team at Atlantic Metro knows what customers require, and then delivers the necessary support in an effective manner. We are confident that other young or growing companies, who are moving fast and require good, reliable service, will find Atlantic Metro is worth outsourcing their Data Center investment.”