ATLANITC METRO LAUNCHES ITS INDUSTRY-LEADING WHITE GLOVE INSTALLATION SERVICES
Monday, October 20th, 2008NEW YORK, NY – October 20, 2008 – Atlantic Metro Communications, a managed Internet Service Provider (ISP) offering colocation, metro transport, IP bandwidth, managed hosting & voice solutions, announces today the launch of their “White Glove” Installation Services, designed to provide customers installing equipment in Atlantic Metro facilities the highest level of service and support.
Atlantic Metro’s White Glove trained technicians ensure that every customer’s equipment ships directly to its colocation facilities where it is securely stored and racked, professionally cabled, inventoried and tested. From shipping to installation and turn-up, Atlantic Metro ensures that its customers enjoy careful and secure technical management. With this high-level of attention to proper mounting and installation, Atlantic Metro customers bypass many operational flaws or even failures, which commonly occur at other firms’ facilities.
Models.com, the most visited fashion modeling website in the world with over one million visitors per month, recently selected Atlantic Metro’s White Glove Services to install its servers in Atlantic Metro’s colocation facility. “Atlantic Metro’s White Glove Service technicians provided immediate confidence and security,” commented Mark Davis, Technical Director of Models.com. “The Atlantic Metro team made sure our equipment shipment was timely and then professionally cabled and inventoried. As a result, Models.com enjoyed a seamless transition to additional servers, without any down-time or delay.”
One of the driving forces behind Atlantic Metro’s newly deployed White Glove service is James Doherty, recently promoted to the position of Director of Operations. Mr. Doherty oversees all aspects of Atlantic Metro’s operational departments, including the company’s Network Operations Center, Engineering, Network Logistics, and Field Operations, which include managing the company’s White Glove Services.
“Atlantic Metro’s business is a state-of-the-art, highly specialized, technology business. Our company’s is founded on delivering the highest level of quality service thereby ensuring trust and respect with our customers,” states Doherty. “Atlantic Metro’s White Glove Service is another cornerstone in the foundation of our commitment to our customers.”
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About Atlantic Metro Communications
Since 2002, Atlantic Metro Communications has operated state-of-the-art Internet Data Centers and networks throughout the New York Metropolitan area and Chicago. The company also provides managed Internet Service Provider (ISP) solutions, colocation, metro transport, IP bandwidth, managed hosting & voice solutions. Atlantic Metro Communications provides services to many ISPs, web hosting solution providers, enterprise financial networks, Web 2.0 startups, VoIP suppliers, and carriers. Currently, Atlantic Metro Communication’s global network includes multiple PoPs in Chicago, Dallas, Los Angeles, Minneapolis, New York, Toronto, Canada and London, UK. For more information on Atlantic Metro Communications, please visit www.atlanticmetro.net.
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